Last updated: July 2026
These Terms and Conditions ("Terms") govern your use of the SYNERGY website and diagnostic tool (the "Service"), operated by SYNERGY ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.
SYNERGY provides a free online diagnostic tool that assesses operational constraints in boutique recruitment agencies. The Service generates a personalised PDF report ("Executive Constraint Report") based on your responses to our audit questions. The Service is provided free of charge.
The Executive Constraint Report and any content on our website is provided for informational purposes only. It does not constitute:
Any metrics, estimates, or projections in the report (including but not limited to hours automatable, revenue recoverable, placement capacity gain, and benchmark tiers) are estimates based on the information you provide and industry averages. Actual results will vary based on implementation, market conditions, and other factors.
You are responsible for providing accurate and truthful information when completing the diagnostic. The quality and accuracy of your report depends entirely on the accuracy of your inputs. We are not liable for any consequences arising from reports based on inaccurate or incomplete information.
All content on this website, including the diagnostic tool, report design, scoring methodology, build library, and branding, is the intellectual property of SYNERGY. You may not:
The Executive Constraint Report you receive is for your internal use only. You may share it within your organisation but may not publish it publicly or distribute it to third parties for commercial purposes.
Following your diagnostic, you may book a free strategy session with SYNERGY. This session is an exploratory conversation, not a binding engagement. Any paid services (automation builds, system architecture, retainers) are governed by separate agreements signed before work begins. Pricing mentioned in the report is an estimate and may change based on scope.
By completing the diagnostic, you consent to receiving:
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
We strive to maintain 99%+ uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We are not liable for any losses arising from Service downtime.
To the maximum extent permitted by law, SYNERGY shall not be liable for:
Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid for the Service (which, for the free diagnostic, is zero).
Our website and reports may contain links to third-party websites and tools (e.g., Calendly, ATS platforms, automation tools). We are not responsible for the content, privacy practices, or availability of these third-party services.
These Terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa, unless you and SYNERGY agree otherwise in writing.
We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
Email: synergyroa@gmail.com
Subject line: "Terms & Conditions Inquiry"